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Create a SharePoint communication site to share news, reports, status, and other information in a visually compelling format. Communication sites are responsive and can be viewed from anywhere on any device.
Notes:
Should I create a communication site or a team site?Use a communication site to broadcast information out to a broad audience. With a communication site, typically only a small set of members contribute content that is consumed by a much larger audience. If you want to collaborate with other members of your team or with others on a specific project, a team site is the better choice. With a team site, typically all or most members can contribute content to the site and the information is limited to only the members of the team or project and specific stakeholders. Steps to create a communication site
Note: If your screen doesn't match the images above, it means that your administrator has site creation set to the classic site creation experience. See Which version of SharePoint am I using? for more details.
Next stepsNow that you've created a communication site, learn how you can customize and get the most out of it: Microsoft Office 365 For HomeHelp in creating and adding to sites-->
You will need to set up Communications Credits if you would like to use toll-free numbers with Skype for Business and Microsoft Teams. Also, we recommend that you set up Communications Credits for your Calling Plans (Domestic or International) and Audio Conferencing users who need the ability to dial out to any destination. Many countries/regions are included, but some destinations may not be included in your Calling Plan or Audio Conferencing subscriptions. If you don't set up Communications Credits billing and assign a Communications Credits license to your users and you run out minutes for your organization (depending on your Calling Plan or Audio Conferencing plan in your country/region), those users won't be able to make calls or dial out from Audio Conferencing meetings. You can get more information, including recommended funding amounts, by reading What are Communications Credits?
Note
To find out how much it costs, see the rates here.
Step 1: Assign an Audio Conferencing or Calling Plan license to your users
When you sign up, you get a certain number of minutes depending on your country/region. You can see the number of minutes you will get search for the country or region here. After you use those minutes, calls will be disconnected. To prevent this from happening, you need to set up Communications Credits.
To do so, you need to assign an Audio Conferencing or Phone System license to your users.
For more information, see Microsoft Teams add-on licensing
Step 2: Set up Communications Credits for your organization![]()
Each organization will have a different usage of Calling Plan volume and rates to consider. You will need to get this type of usage data from your current service provider. Organizations already using Skype for Business Online already as their service provider can get usage data by reviewing it in the Skype for Business admin center > Reports > PSTN usage details report.
When you are setting up Communications Credits, you will need to investigate call usage for your organization to determine the amounts you need. You can get call usage information by reviewing the PSTN usage details report. This report lets you export the call data records to Excel if you need to store the data or create custom reports. To learn how to see usage, read Skype for Business PSTN usage report.
Step 3: Assign a Communications Credits license to users
Want to know about plans and pricing?
You can see the plans and pricing by visiting one of the following links:
You can also see information by signing in to the Microsoft 365 admin center and going to Billing > Subscriptions > Add subscriptions.
To see a table with the license or licenses you will need for each feature, see Microsoft Teams add-on licensing.
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